Council, a certifier, a buyer's solicitor or your strata want waterproofing evidence for rooms that were sealed years ago — and the certificate either never existed or doesn't cover every room. We provide the standard alternative: an independent evidence report documenting what the records show, what can still be observed, and what can't be verified without opening up.
Send Your Documents for a Fixed-Fee Quote or call Kevin on 0499 288 304 — fixed fee from $850 + GST, report within two business daysDifferent letters, same problem: someone with authority wants paper about work that's hidden under tiles — and the paper doesn't exist.
No — not honestly, by anyone. A certificate of installation can only come from the licensed installer who did the work. If they're unavailable, that document cannot be recreated. What can be produced is an independent evidence report: what the records establish, what is observable at accessible points, and what remains unverifiable. Councils and certifiers routinely assess exactly this kind of alternative evidence — acceptance is always their call, and we say that plainly rather than promising otherwise.
Send us council's letter first — there's no charge to review it. The letter's exact wording determines what evidence will actually help your application. We then quote a fixed fee for an inspection and report shaped to that request.
Observable evidence: material at accessible drains and penetrations, finished-surface falls, junction and seal condition, moisture indicators, subfloor observations where there's access — plus a proper review of whatever records exist: certificates, construction photos and their dates, plans. And, stated honestly: a concealed membrane's extent and continuity cannot be verified without opening up. Our reports say what cannot be known. That's exactly why the parts they can establish carry weight.
The report sets out the options: limited targeted opening by your trades, which we document before, during and after — or a plumber-conducted wet test, which we observe and record. We don't conduct tests ourselves; that separation is what keeps the record independent.
Fixed fee, quoted after we review your documents — typically from $850 + GST for a records review, site inspection and report. You'll know the exact number before we attend, and it doesn't change on site.
The council or certifier letter, any certificates, construction photos, plans — whatever exists. We review everything before quoting, at no charge.
Scope, fee and timing in writing — including exactly what the report can and cannot do for your situation. No surprises, no upselling.
The rooms in question, documented thoroughly — drains, junctions, falls, moisture indicators, subfloor where accessible. About an hour on site.
Evidence presented room by room, records separated from observations, limitations stated, and the next options set out if more is needed.
Renovating and not yet tiled? That's a different (and cheaper) moment — see the Pre-Tile Inspection: record it before it's covered.
We didn't do the waterproofing, we don't sell the repair, and we don't certify the work. Our only product is the independent record.
What a certificate claims and what we saw on site are kept strictly separate in the report — so the reader always knows which kind of evidence they're weighing.
Every report states what could not be verified and routes judgement to the parties whose call it is. That's precisely what makes it usable in front of a council, certifier or solicitor.
We'll reply within one business day — usually with a request for your documents, then a fixed-fee quote. Nothing is charged until a quote is accepted.
Prefer to talk it through first? Call Kevin on 0499 288 304